Shipping Policy
This shipping policy outlines the terms and conditions for shipping products from our Asia-based manufacturing facilities to our Australian customers. We are committed to providing our customers with a fast, reliable, and affordable shipping experience.
We understand that shipping can be a complex process, so we have made it our goal to make it as easy as possible for our customers to understand our shipping policies. This policy is subject to change at any time, so please be sure to check back regularly for updates.
We are a drop shipping business, which means that we do not actually own or store the products that we sell. When you place an order with us, we will purchase the product from a manufacturer in Asia and have it shipped directly to you. This means that the shipping time for your order will depend on the location of the manufacturer and the shipping method that you choose.
We offer a variety of shipping methods, including express shipping, standard shipping, and economy shipping. The shipping cost will vary depending on the shipping method that you choose, the weight of your order, and the destination of your order.
We are committed to providing our customers with accurate shipping information. However, there may be some cases where the actual shipping time or cost may differ from what is stated on our website. If this happens, we will contact you as soon as possible to let you know.
We are responsible for the safe delivery of your order to the shipping address that you provide. However, we are not responsible for any delays or damage that may occur during shipping. If your order is lost or damaged in transit, we will work with you to file a claim with the shipping carrier.
We hope that you will find our shipping policy to be clear and easy to understand. If you have any questions, please do not hesitate to contact us.
1. SHIPPING METHOD
We offer a variety of shipping methods for our Australian customers, including:
- Express Shipping: This is the fastest shipping method available. Your order will be shipped via airfreight and will typically arrive within 2-3 business days.
- Standard Shipping: This is a more economical shipping method. Your order will be shipped via sea freight and will typically arrive within 10-14 business days.
- Economy Shipping: This is the most economical shipping method. Your order will be shipped via surface freight and will typically arrive within 20-25 business days.
- The shipping cost will vary depending on the shipping method that you choose, the weight of your order, and the destination of your order. You can calculate the shipping cost for your order by using our shipping calculator on our website.
Please note:
- The shipping methods listed above are for shipping to Australia only. We do not ship to any other countries.
- The shipping time for your order may vary depending on the location of the manufacturer and the shipping method that you choose.
- We are not responsible for any delays or damage that may occur during shipping. If your order is lost or damaged in transit, we will work with you to file a claim with the shipping carrier.
2. CHANGES TO SHIPPING METHOD
We may change the shipping methods that we offer at any time. Any changes to the shipping methods will be effective immediately upon posting on our website. We encourage you to check our website regularly for updates to our shipping methods.
3.SHIPPING DESTINATIONS
We currently only ship to Australia. We do not ship to any other countries.
4. CHANGES TO SHIPPING DESTINATIONS
We may change the shipping destinations that we offer at any time. Any changes to the shipping destinations will be effective immediately upon posting on our website. We encourage you to check our website regularly for updates to our shipping destinations.
5. SHIPPING COSTS
The hipping cost for your order will vary depending on the shipping method that you choose, the weight of your order, and the destination of your order. You can calculate the shipping cost for your order by using our shipping calculator on our website.
6. PROCESSING TIME
The processing time for your order is the time it takes us to prepare your order for shipment. The processing time begins when you place your order and ends when we ship your order.
The processing time for your order will vary depending on the shipping method that you choose. Express shipping has the shortest processing time, while economy shipping has the longest processing time.
7. DELIVERY TIME
The delivery time for your order is the time it takes for your order to be delivered to your shipping address. The delivery time begins when we ship your order and ends when your order is delivered to you.
The delivery time for your order will vary depending on the shipping method that you choose, the distance to your shipping address, and any customs or other delays that may occur.
8.TRACKING
We offer tracking for all orders that we ship. You can track the progress of your order by logging into your account on our website. We will also send you an email notification when your order has been shipped with a tracking number.
9. CUSTOM, DUTIES, AND TAXES
Import Duties
Import duties are taxes that are imposed on goods that are imported into a country. The amount of import duty that is imposed on a particular good will vary depending on the country of origin of the good, the value of the good, and the type of good.
In Australia, the import duty for sports apparel is typically 5% of the value of the goods.
Customs Processing Fees
In addition to import duties, there may also be customs processing fees that are imposed on imported goods. These fees are typically charged by the customs authority of the importing country. The amount of the customs processing fees will vary depending on the country of origin of the goods, the value of the goods, and the type of goods.
In Australia, the customs processing fees for sports apparel are typically $10 per shipment.
Goods and Services Tax (GST)
The Goods and Services Tax (GST) is a value-added tax that is imposed on most goods and services sold in Australia. The GST rate is currently 10%.
Imported goods are subject to GST if they are valued at more than $1,000.
If your order is subject to GST, you will be responsible for paying the GST when you receive your order.
10. SHIPPING RESTRICTIONS
We are unable to ship to certain countries or regions due to legal or regulatory restrictions. These restrictions may include:
- Countries that are embargoed by the United States or other countries.
- Countries that have restrictions on the import of certain goods.
- Countries that have restrictions on the export of certain goods.
11. FAILE DELIVEIRES AND RETURN PACKAGES
Failed Deliveries
A failed delivery occurs when a package is unable to be delivered to the intended recipient. This may happen for a number of reasons, such as:
- The recipient was not home when the package was delivered.
- The recipient's address was incorrect.
- The package was damaged in transit.
If your package is returned to us due to a failed delivery, we will contact you to try to arrange for re-delivery. If we are unable to re-deliver your package, we will issue you a refund.
Returned Packages
A returned package is a package that is sent back to us by the shipping carrier. This may happen for a number of reasons, such as:
- The recipient refused to accept the package.
- The recipient returned the package because it was damaged or defective.
If your package is returned to us due to a returned delivery, we will contact you to try to determine the reason for the return. If the package was returned because it was damaged or defective, we will issue you a refund or replacement. If the package was returned for other reasons, we will contact you to discuss your options.
12. CHANGES TO THE SHIPPING POLICY
We reserve the right to change our shipping policy at any time. Any changes to our shipping policy will be effective immediately upon posting on our website. We encourage you to check our website regularly for updates to our shipping policy.
13. COMPLIANCE WITH LAWS
We are committed to complying with all applicable laws and regulations regarding shipping. This includes Australian laws, Asian laws, and other international laws. We will not ship products to any countries where the shipment of the products is prohibited by law.
14. CHANGES TO THE SHIPPING POLICY
We may change this shipping policy at any time. Any changes to the shipping policy will be effective immediately upon posting on our website. We encourage you to check our website regularly for updates to our shipping policy.